SMS MESSAGING (10DLC) PRIVACY POLICY

Effective Date: 12/8/2025

ME Elecmetal  is committed to safeguarding the privacy and security of your personal information. This SMS Privacy Policy explains how we collect, use, store, and protect information when you opt in to receive SMS text messages from us.

This policy applies solely to information collected through our SMS messaging program and should be read together with ME Elecmetal ’s full Privacy Policy.

1. Information We Collect

When you opt in to receive SMS communications from ME Elecmetal, we may collect the following information:

    • Mobile phone number you provide
    • Consent details, including the date, method, and source of your opt-in
    • Messaging interaction data, such as delivery confirmations or responses (e.g., “STOP,” “HELP”)

We do not knowingly collect additional personal information through SMS beyond what you voluntarily provide.

2. How We Use Your Information

We use the information collected through our SMS program to:

    • Deliver the SMS messages you have requested or agreed to receive
    • Provide updates, alerts, reminders, promotions, or service-related information
    • Support customer service interactions and respond to assistance requests
    • Maintain compliance with carrier, legal, and operational requirements

We do not use SMS data for unrelated purposes without your consent.

3. How We Share Your Information

ME Elecmetal does not sell or share your mobile number or SMS opt-in information with third parties for marketing purposes.

We may share SMS-related data only in the following circumstances:

    • With service providers who support SMS delivery or system operations
    • As required by law, regulation, or legal process
    • To protect the rights, safety, and security of ME Elecmetal, our users, or our systems

All service providers handling SMS data are required to protect it in accordance with applicable privacy and data security standards.

4. Your Choices & Opt-Out Rights

You may opt out of receiving SMS messages from ME Elecmetal at any time by replying STOP to any message.
Once processed, you will receive a confirmation of your opt-out and will no longer receive SMS communications from us.

If you later wish to resume receiving SMS messages, you may re-enroll by replying START or by opting in again through our website or other ME Elecmetal communication channels.

5. Data Security

We apply reasonable administrative, technical, and physical security measures to protect the information we collect through our SMS program.

While we work to safeguard your data, no communication channel is fully secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain SMS-related information only for as long as necessary to support program operations, maintain compliance, and fulfill legal or business requirements.

7. Contact Us

If you have questions or concerns about this SMS Privacy Policy or our data practices, please contact us at:
it@meglobal.com

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